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Shipping and returns

All orders will be shipped via UPS. Standard UPS rates apply on all orders.
Oversized items such as running boards, side steps and tow hitches may have an extra freight charge that will be added at time of shipment.These items will be marked with ****.
Shipments can only be made within the Continental United States, Hawaii and Alaska.All orders ship within 24 hours unless out of stock. Out of stock items usually ship within 48 hours.
At this time we are unable to ship to P.O. Box, APO/FPO and International addresses.
We try to please every customer, however if you are not completely satisfied with your purchase for whatever reason, please contact us within 30 days of receipt of your order and we will assist you returning your merchandise. *
Refused Shipments: Freight charges incurred by us while attempting to deliver merchandise which is refused will be billed to the customer.
Damage in transit: The carrier is responsible for all items damaged in transit. Please contact the carrier for a damage claim and keep all packaging materials. Please do not return these item to us. We will be glad to assist you in filing a claim with your carrier.
Returns are Guaranteed: Please contact us if you are dissatisfied with an item. Damaged or missing items must be reported within 24 hours. Please enclose a copy of the original invoice and short description of the problem after talking to our parts representative. We will accept the return provided it is unused, is in resalable condition and returned within 30 days of original invoice.
Returns of Items ordered in error may be subject to a 15% restocking fee.
Do not return merchandise to us COD or Postage Due.
If we are in error in shipping we will promptly refund your return freight charges. Body panels are not returnable due to minor dings, scratches and dents.
Refunds will not be authorized on items that have been altered and/or painted.
If you need to return any merchandise please contact us by e-mail at ssuz@savagesuzukiparts.com or by calling 610-898-8400
Any unauthorized returns may be subject to a restocking charge.

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